1juta Privacy Policy — How We Protect the Personal Information of Malaysian Users
Your privacy is our priority. This document clearly explains how 1juta collects, uses, stores, and protects your personal data while you use our platform. Please read it carefully before registering or continuing to use our services.
Information We Collect from Users
When you register and use the 1juta platform, we collect several categories of information to enable us to provide you with a safe, fully functional service tailored to your needs.
Account Information
This includes your username, encrypted password, email address, phone number, date of birth, and identity information provided during registration or account verification. This information is required to verify your identity and ensure the security of your account.
Device & Browser Information
We automatically record technical information such as device type, operating system, web browser type, IP address, and time zone. This data is used to optimise platform performance on your device and to detect any suspicious access.
Payment Information
When you make a deposit or withdrawal in MYR (RM), we record transaction details including the amount, payment method, and timestamp. Full bank account numbers or e-wallet credentials are not stored directly on our servers — this information is processed through registered, secure payment providers.
Usage Data
We record your activity on the platform, including pages visited, games played, bets placed, and session duration. This data helps us understand how users interact with the platform and continuously improve the overall user experience.
How Is This Information Used?
1juta uses the information we collect solely for legitimate purposes directly related to providing our services to Malaysian users. We do not sell your personal data to any third party for marketing purposes.
- Account management: Verifying your identity, processing logins, and maintaining the security of your account.
- Transaction processing: Processes deposits and withdrawals in MYR accurately and securely.
- Customer support: Resolving enquiries and technical issues you report to our team.
- Platform improvement: Analyses usage data to improve the platform's interface, performance, and content.
- Legal compliance: Meeting the reporting and record-keeping obligations prescribed by applicable laws.
- Fraud prevention: Detecting and preventing fraudulent activity, money laundering, or platform abuse.
Cookies & Session Tracking Technologies
1juta uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored in your browser when you visit our website.
Types of Cookies We Use
- Essential cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled.
- Performance cookies: Collects anonymised data on how users navigate the platform, helping us identify pages that need improvement.
- Preference cookies: Saves your preferences such as language and time zone so you do not need to reconfigure them each time you access the platform.
You can manage or delete cookies through your browser settings. However, disabling essential cookies may affect certain functions on the 1juta platform. We recommend keeping the default cookie settings for the best experience.
Data Storage, Security & Sharing
How We Store Your Data
All 1juta user data is stored on servers protected with AES-256 encryption, with SSL encryption applied during data transmission. Database access is restricted to authorised personnel only, and every access is logged for audit purposes.
Your data is retained for as long as necessary to fulfil the purpose for which it was collected, or for as long as your account remains active. Following account closure, we retain transaction records for the minimum period required by applicable compliance regulations before data is securely deleted.
Third-Party Sharing
1juta does not share your personal information with third parties except in the following situations:
- Payment providers: Transaction information is shared with your FPX provider or e-wallet as required to process your deposits and withdrawals in MYR.
- Legal requirements: If required by a court order or a legally authorised regulatory authority.
- Fraud prevention: In cases where sharing information is necessary to protect the security of the platform and other users from unlawful activity.
Your Rights as a User & How to Contact Us
As a 1juta platform user, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you at any time.
If any of your information is inaccurate, you can request that we update it promptly.
Under certain circumstances, you may request that we delete your personal data, subject to applicable record-keeping obligations.
Changes to This Privacy Policy
1juta reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices or applicable legal requirements. Any changes will be published on this page with the latest update date displayed. Continued use of the platform after changes are published will be considered acceptance of the updated policy.
Contact Our Privacy Team
For any enquiries, requests, or complaints regarding your privacy and personal data management, please reach out to us at [email protected]. Our team will respond within a reasonable timeframe. You may also refer to FAQ page us for answers to our most frequently asked questions.
We Put Your Privacy First at Every Step
The 1juta Privacy Policy is designed to give you confidence that your data is always in safe hands. If you have any questions, our team is ready to help. Ready to get started? Register or log in now.